TB Baji Privacy Policy

Introduction

tb baji (tbbaji.net) is an internationally standards-compliant online betting platform offering safe and transparent services to users in Bangladesh. Our Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.

By using this platform, you consent to the collection and use of information as described in this privacy policy. We believe your privacy is a fundamental right — which is why we collect only what's necessary and keep it secure at all times.

This Privacy Policy applies to our website, mobile application, and all related services. You will be notified in advance of any changes.

What Data We Collect

tb baji Only information necessary to operate our services is collected. A detailed breakdown is provided below:

We collect your information in two ways — what you provide directly (such as during registration) and what is generated automatically as you use the platform (such as login logs or betting records).

How We Use Your Information

tb baji Collected data is used for specific, legitimate purposes. There is a clear reason behind every use of your information:

• Account management: For registration, login, password recovery, and account verification.
• Transaction processing: For processing deposits, sending withdrawals, and settling bets.
• Customer support: For resolving issues, reviewing complaints, and providing customer support.
• Security & fraud prevention: To detect unusual activity and keep your account secure.
• Legal obligations: To comply with KYC, AML (Anti-Money Laundering), and applicable legal requirements.
• Service improvements: To analyze usage patterns and improve your experience on the platform.
• Promotional Communications: Only with your consent, to send you information about new offers or bonuses.

Data Sharing & Third Parties

tb baji Your personal data is never sold. However, in certain circumstances, information may be shared with trusted third parties:

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They are governed by their own privacy policies.
• Identity Verification Services: Licensed verification providers may access the necessary documents to complete the KYC process.
• Law Enforcement Agencies: We are legally required to share information when directed by a court order, government authority, or applicable law.
• Technology Partners: Hosting, cloud, or cybersecurity providers — strictly under contractual confidentiality obligations.

Outside of the cases listed above, your information is never shared with any third party. We maintain data sharing agreements with all third parties to ensure your information remains protected.

Cookie Policy

Cookies are small text files stored in your browser. tb baji Uses the following types of cookies:

• Essential cookies: Required to maintain login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Analytics Cookies: To understand which pages users visit most and how long they stay. This operates on anonymized data.
• Preference cookies: To remember your language preferences, theme settings, and similar choices.
• Security cookies: Used for fraud detection and CSRF protection.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Data Retention Period

tb baji Your data is never retained longer than necessary. Retention periods vary depending on the type of data:

• Active Account Data: Retained for as long as the account remains active.
• Transaction records: Up to 5 years after account closure, as required by legal obligations.
• KYC Documents: Up to 7 years, as required by regulatory obligations.
• Log files and technical data: Typically 90 days to 1 year.
• Closed account data: Deleted within 30 days unless retention is required by law.

Your Rights

tb bajiAs a user of this platform, you have the following rights regarding your personal data:

To exercise any of these rights, email our support team. We will respond to your request within 30 business days.

Security Measures

tb baji Industry-standard technical and organisational measures are in place to keep your data secure:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Two-factor authentication (2FA): An additional layer of security can be enabled on your account.
• Firewall & DDoS Protection: Unauthorized access is prevented at the server level.
• Regular Security Audits: Regular vulnerability assessments are conducted by third-party security specialists.
• Staff training: Our team members are trained in data protection and bound by confidentiality agreements.
• Data Backup: Encrypted backups are maintained to minimise the risk of data loss.

Children's Privacy

tb baji This platform is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately. Any such account, along with all associated data, will be permanently deleted.

Privacy Policy Updates

tb baji This privacy policy may be updated to reflect service improvements or legal changes. When updates occur:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated Policy.
• If you do not agree to the updated policy, you may request to close your account.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: support@tbbaji.net
• Live Chat: Live chat support is available directly on the platform.
• Support Hours: 7 days a week, 24 hours a day.

We aim to respond to all privacy requests within 30 business days. For more complex cases, it may take a little longer — but we will keep you informed.